Did you know?

  • Many counties in the Bay Area have issued new, more restrictive public health orders.
  • Under these new orders, Big Creek is still considered an essential business and will remain open for business.
  • The new orders do significantly narrow the definition of essential construction.

Big Creek Lumber is dedicated to do our part to keep our community safe during these challenging times and encourages everyone to comply with these regulations. Visit our dedicated webpage to reference the latest State and Local Covid-19 Orders, Rules and Regulations: www.bigcreeklumber.com/publichealth

What’s considered essential construction in Santa Cruz & San Mateo County (as of 3/31/20):

  • Projects immediately necessary for the maintenance, operation or repair of Essential Infrastructure (for example: airports, roads, utilities including water, gas, electricity, sewer, solid waste disposal, etc)
  • Projects associated with Healthcare Operations
  • Affordable housing
  • Public works projects
  • Shelters or temporary housing for people who are homeless, elderly, economically disadvantaged or have special needs
  • Construction necessary to ensure that existing construction sites that have been shut down under the order are left in a safe and secure, but only to the extent necessary to do so
  • Construction or repair necessary to ensure that residences or buildings are safe, secure or habitable to the extent such repairs cannot be reasonably delayed.

Please join us in following these health regulations and putting health first.

Updated 4/6/2020

Free Deliveries & Will Call Options

With California’s “Stay at Home Order”, we plan to remain open until further notice. By order, we are being “strongly encouraged to remain open”.

We supply the essential building materials and supplies to maintain and build homes, and to support other essential infrastructure and businesses. To help encourage sheltering in place, we’re temporarily offering free delivery for local call-in orders. Please help by placing your order as far in advance as possible.

Order Options:

  • FREE deliveries on phone-in, local, non-rush orders.
  • Will Call orders: no need to come inside, we will bring your order out to you.

Temporary Store Hours:

  • Monday – Friday, 7am – 4pm
  • Closed Saturday & Sunday

In order to protect you and our employees, if you have a fever, cough, are feeling sick or recently exposed please stay home and take care of yourself. Thank you for being a valued Big Creek Lumber Customer.

Updated 3/24/2020

Branch Update & Temporary Hours

Thank you for being a valued Big Creek Lumber Customer. With California’s “Stay at Home Order”, we would like to assure you that we plan to remain open until further notice. We supply the essential building materials and supplies to maintain and build homes, and to support other essential infrastructure and businesses. By order, we are being “strongly encouraged to remain open”.

We plan to continue to provide the goods and services that support your businesses and projects, while adhering to the recommendations put forth by health officials. We have temporarily shifted our store hours to meet staffing needs and encourage you to consider utilizing our other shopping options.

Temporary Store Hours:

Monday – Friday, 7am – 4pm

Closed Saturday & Sunday

Other Shopping Options:

Will Call: Call your local branch, place your order and we will bring it to your car.

Delivery: Call your local branch, place your order and we will deliver it.

Request a Quote Online: Click Here

In order to protect you and our employees, if you have a fever, cough, are feeling sick or recently were exposed, please stay home and take care of yourself. While visiting our branches, we ask you to partner with us in practicing good hygiene, consistent hand washing, covering your mouth while coughing or sneezing and physical distancing (six feet minimum). We appreciate your partnership and having you as a customer.

Updated 3/20/2020

Dear Big Creek Customers:

With the arrival of the Corona virus (COVID-19) to Central California, Big Creek is taking pro-active steps to do our part to slow the spread of this virus. The steps we are taking are to keep you and our employees healthy while serving your needs include:

  • Requiring employees with symptoms of fever or cough to stay at home until completely symptom free.
  • Following all CDC quarantine guidelines.
  • Expecting all employees to follow CDC hygiene recommendations when at work and home.
  • Performing additional cleaning around shared surfaces.
  • Closely monitoring the availability of the products we sell.

In order to help minimize the risk of transmission and alleviate the financial strain these measures may put upon our employees, Big Creek Lumber has pledged to provide an additional two weeks of paid time off to our employees so they can properly take care of themselves or a loved one.

Please do your part:

  • Do not enter our store or handle inventory if you have a cough or fever. We will be happy to find an alternative way to provide you with service.
  • Wash your hands thoroughly and often.
  • If we are short staffed due to school closures or quarantines, have patience with our employees. They will be working hard to provide you with the best service they can.
  • So that your business or project is not negatively affected, please consider giving us additional lead time to fill your order.
  • Make your payments to us via on-line checks (www.bigcreeklumber.com/checkpayments) rather than via paper checks or in store credit card payments.

If we all do our part, we will help protect our community health. Big Creek will do its best to minimize service disruptions and shortages.

Wishing you good health,

Janet M. Webb

President

Updated 3/16/2020