Revised: December 30, 2019

This “Privacy Policy” outlines the usage of website data by Big Creek Lumber Company. Big Creek Lumber operates this website. This Privacy Policy informs you of our procedures regarding the collection, use and disclosure of personally identifiable Information that can be used to contact or identify you (“Personal Data”) on our website.

Because your privacy is important, if you choose to use our website then you agree to the collection and use of Personal Data in relation with this Privacy Policy. The Personal Data that we collect via our website is used for providing and improving this website. We will not use or share your information with anyone except as described in this Privacy Policy. Big Creek Lumber Company will not sell your Personal Data as defined by California law.

When you visit our website, it is implied that you consent to our collection and use of your Personal Data for that specific reason only. This Privacy Policy does not cover information collected by any other company, affiliate, third-party site or third-party application that may link to or be accessible from this website.

Log Data

Whenever you visit our website, we collect information that your browser sends to us, called log data. This log data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses “cookies” to collect information and to improve our website. You have the option to either accept or refuse cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.

Personal Data

While using Big Creek Lumber Company’s website, we may ask you to provide us with Personal Data. Personal Data may include, but is not limited to:

  • Email address
  • First name & last name
  • Phone number
  • Address, State, City, ZIP/Postal code
  • Assessor’s parcel number (APN)
  • Social Security number
  • Driver’s license number
  • Credit card number
  • Lender information
  • Trade references
  • Bank account number & bank routing number
  • Third-party references (TRW, Experian & others)
  • Cookies
  • Usage data
  • Signature

We may also collect Personal Data from:

  • Your general contractor
  • Continental Recovery Services
  • California government website for sales and use tax rates
  • Metro Scan Online

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Usage Data

We may also collect information on how our website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Website Providers

We may employ third-party companies and individuals for the following reasons:

  • To facilitate our website
  • To provide services on our behalf
  • To perform service-related maintenance
  • To assist us in analyzing how our website is used

We want to inform you that these third parties have access to your Personal Data to perform tasks assigned to them on our behalf. However, they are obligated not to disclose or use your information for any other purpose.

Security

We value your trust in providing us your Personal Data, thus we strive to use commercially acceptable means of protecting it. Please remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable so we cannot guarantee its absolute security.

Links to Other Sites

Our website may contain links to other websites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policy of all third-party websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

Children’s Privacy

Our website does not address anyone under the age of 18 (“Children”). We do not knowingly collect Personal Data from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

Big Creek Lumber Company reserves the right to amend this Privacy Policy at any time, for any reason, without notice, other than the posting of the amended Privacy Policy at this website. You should check our website regularly to view our current Privacy Policy that is in effect and any updates that may have been made to it. The provisions contained herein supersede all previous notices or policies regarding our privacy practices that govern this website. With regard to most current version, the date this Privacy Policy was last revised is identified at the top of the policy.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us via email at privacy@big-creek.com

California Consumer Privacy Act

To read our policy on the California Consumer Privacy Act, visit: https://bigcreeklumber.com/ccpa/