Lumber Yard Customer Service Representative

Location: Vallejo, CA

Are you interested in a physically active, fast-paced, outdoor job? Looking for to get a start with a local, growing business that offers opportunities for advancement? Big Creek Lumber Company, a leading supplier of lumber and building materials in central California, seeks a Lumber Yard Customer Service Representative for our Vallejo retail yard. Join our friendly, informal yet professional team.

Responsible for:

  • Providing a high level of service to our customers in a safe, prompt, professional and effective manner
  • Helping customers find and load product in their vehicle
  • Stocking lumber and building materials
  • Maintaining the yard safe and orderly condition

Preferred candidate has:

  • Dependable & punctual
  • Good attention to detail and basic math skills
  • Positive, professional, personable manner
  • Ability to safely lift 100 lbs. from the ground into the bed of a standard size pick-up truck
  • Ability to work effectively with team to achieve high level of customer satisfaction
  • Forklift experience a plus
  • Bilingual English/Spanish a plus


  • Full-time
  • Day shift
  • Mon-Sat

Full-time position with benefits including:

  • 401k retirement plan with generous employer match and profit sharing contribution
  • Group medical/dental insurance coverage for employee and eligible family members
  • Group term life insurance coverage for employees
  • Voluntary vision care plan for employees and eligible family members
  • Voluntary supplemental life for employees and eligible family members
  • Paid time off including Vacation, Sick Leave and Holidays
  • Employee assistance program

Big Creek Lumber Company is a local, family-owned and operated lumber and building materials provider, serving professional builders and homeowners in central California since 1946. We strive to be an employer of choice among job seekers. We seek engaged, motivated individuals interested in producing quality products and developing strong partnerships with our customers and vendors to create business success. We provide an informal yet professional work environment, stressing safety, collaboration and excellent customer service. We place a strong emphasis on developing our employees and seek individuals who have the desire and potential for growth opportunities within the company. We are driven to generate long-term, sustainable profitability and generously share our success with our team.

If you have the skills and experience we seek, please apply for this position today by responding with your cover letter and resume using the link provided. To apply via fax, please send you cover letter identifying the position you are interested in and your resume to 866-828-4171.

We collect various personal data from employees and applicants for purposes related to employment. Please review our Notice of Data Privacy for Employees and Applicants at for detailed information concerning what information we collect, the purposes for which information is collected and with whom such information may be shared.

Job Type: Full-time

Pay: $19.00 – $21.00 per hour

Expected hours: 36 – 42 per week


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • On-the-job training
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Paid training
  • Profit sharing
  • Referral program
  • Retirement plan
  • Safety equipment provided
  • Tuition reimbursement
  • Vision insurance


  • 8 hour shift
  • Day shift

COVID-19 considerations:
Big Creek complies with current local, state and federal guidelines.

Ability to commute/relocate:

  • Vallejo, CA 94589: Reliably commute or planning to relocate before starting work (Required)


  • High school or equivalent (Preferred)


  • Construction: 1 year (Preferred)
  • Lumber & Building Materials: 1 year (Preferred)
  • Customer service: 2 years (Required)


  • Spanish (Preferred)


  • Forklift Certification (Preferred)

Shift availability:

  • Day Shift (Required)

Work Location: In person

If you are interested in this position, please apply online. Or apply by submitting a completed  job application or resume and cover letter to us via email to or via fax at (866) 828-4171.


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