August 2021

Did You Know???

Man wearing a tool belt holding hard holding a cell phone.

  • You can now text a message directly to your sales representative’s landline. This is possible because of our new integrated system.
  • Your delivery driver will text you when your material leaves the Big Creek yard and will also text you with progress updates. If you are not receiving these texts, please contact your sales representatives. Our dispatcher will contact the driver.

Man standing with his hands in his pockets in front of a motorcycleGrayson Fullerton, Cashier/Stock Clerk, Atwater Branch

How long have you worked at Big Creek? 5 months.

What is your favorite part of working for Big Creek? My favorite part is helping customers find what they need.

What’s your favorite product that we sell? My favorite product to sell is lumber because it’s for building anything customers need, whether is Douglas fir or our redwood.

What do you like to do for fun? I spend most of my free time riding my motorcycle and or camping.

Meet our Customer Service Credit Team

Meet our Customer Service Credit Team; Diane Olivares (left), Annette Falcon (center) and Sylvia Ramirez (right). Big Creek welcomes

Three women in front of a computer screen smiling new employee Annette Falcon.

Please feel free to reach out to the team at (831) 761-7912, or email if you need assistance with the following online features or have a general question about your credit account:

  • View Statements
  • Run Interim Statements
  • Make a Payment
  • Obtain a Quote
  • Access Credit Notes
  • View Products Purchased
  • View Orders

Did you know you can also reach the Credit Department by text at (831) 761-7912?

Market Report

We saw prices fall dramatically in July for all markets; Green Douglas fir, Plywood and OSB. There has been more activity in all markets recently and price reductions have slowed. Look for prices to flatten and possibly start to rise in August.


Product Research